Privacy Policy

Last Updated: 2024-11-15

This Privacy Policy (“Policy”) describes how Remmen Technologies, Inc. o/a Remmen Brakes and its affiliated entities (“we,” “our,” or “us”) handle Personal Information (defined below) in connection with our services (“Services”), including the use of our website and all associated software, services, extensions, subdomains, and APIs (collectively, our “Site”). This Policy also applies if you apply for a job with us.

1. Introduction

We respect your privacy and are committed to protecting the Personal Information that we collect and process through our Services and Site. “Personal Information” refers to any information that can identify, relate to, describe, or reasonably be linked to an individual. To access this Privacy Policy in an alternative format, please click here.

2. Categories of Personal Information We Collect

We may collect the following types of Personal Information:

• Contact Information: When you submit an inquiry or provide information to us, we may collect your name, company details, address, email, and phone number.
• Usage Information: We may automatically collect data such as your IP address, device geolocation, browser type, referring URLs, and details of your interactions with our Site.
• Employment Information: If you apply for employment, we may collect information such as your resume, employment and educational history, and demographic information.
• Communication Information: We may retain Personal Information from communications with our team, including records of messages, calls, or chats with our representatives.

3. How We Collect Personal Information

We gather Personal Information from the following sources and, where required, we may ask for explicit consent.

1. Direct Interaction: Information you directly provide, such as through inquiries, newsletter sign-ups, or job applications. 
2. Third-Party Sources: We may receive information from third parties like business partners, analytics providers, or advertising networks.
3. Tracking Technologies: Our Site may use cookies and other tracking tools. For more information, please see our Cookies and Tracking Technologies section below.

4. Cookies and Tracking Technologies

We and our service providers use cookies to collect information about how users interact with our Site, helping us operate certain features, enhance personalization, and understand popular Site elements. To manage cookie preferences, click the cookie controls link at the bottom of our Site or refer to your browser settings to adjust cookie permissions.

• Do Not Track Signals: We do not currently respond to “do not track” signals.
• Analytics Services: We may use analytics tools (such as Google Analytics) to analyze site usage. You can opt-out using a browser plugin from Google at http://www.google.com/policies/privacy/partners/.

5. Purpose of Collecting Personal Information

We may use Personal Information to:

• Provide and improve our Site and Services.
• Communicate with you about our Site and Services.
• Send updates or promotional material if you’ve registered for them.
• Personalize your experience and our advertising efforts.
• Support our legal, security, and audit obligations.
• Conduct research, studies, and other analytics.
• Comply with contractual, legal, or regulatory requirements.
• Ensure the Site’s technical functionality, security, and integrity.

6. Disclosure of Personal Information

We do not sell or lease Personal Information. We may share information under the following conditions:

1. Service Providers: We may share information with third parties who help us operate our Site and Services, such as hosting, analytics, and customer support.
2. Aggregated or De-Identified Information: We may share non-identifiable information in an aggregated form for research or business purposes.
3. Advertising: We may share data with advertising partners who help us promote our brand.
4. Business Partners: In joint product or service offerings, we may share relevant information with our business partners.
5. Corporate Transactions: In the event of a merger, acquisition, or other business transition, we may transfer relevant Personal Information.
6. Legal and Safety Reasons: We may share information if required by law or to protect our rights, property, or users.

7. Your Rights Under Canadian Privacy Law

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access and correct any Personal Information we hold about you. To make a request to access or update your Personal Information, please contact us at sales@remmenbrakes.com.

If you have unresolved concerns about our handling of your Personal Information, you may contact the Office of the Privacy Commissioner of Canada.

8. Marketing Communications

To opt out of promotional emails, use the unsubscribe link in those emails or email us at sales@remmenbrakes.com. Transactional communications are unaffected by this opt-out.

9. Data Storage and Processing Locations

Our Site is primarily intended for users within Canada and the United States. If you access our Site from outside Canada, please note that your Personal Information may be transferred and processed outside Canada (e.g., in the United States). We will always obtain your consent where required by Canadian law to store or process your Personal Information outside of Canada.

10. Data Retention

We retain Personal Information as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Factors for retention may include the nature of our relationship, legal obligations, or business needs.

11. Data Security

We employ industry-standard security measures to protect Personal Information. However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security. Report any vulnerabilities to us at sales@remmenbrakes.com.

In case of a significant data breach, we will reach out to you via email and notify you of the breach. Alternatively, we may announce it on our News page.

12. Children’s Privacy

Our Site is not directed at children under 13, and we do not knowingly collect information from them. If you believe we have collected information from a child under 13, please contact us to remove it.

13. California Residents

For California residents, this section aligns with the California Consumer Privacy Act (CCPA). We do not sell or share Personal Information. Additional disclosures related to CCPA can be provided upon request.

14. Links to Third-Party Websites

Our Site may link to third-party websites. We are not responsible for these sites’ privacy practices. Please review each third party’s privacy policy before sharing any Personal Information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices. Check back regularly to see the latest version. Any significant updates will be posted on this page.

16. Contact Us

If you have questions or concerns about this Policy, contact us at sales@remmenbrakes.com.