REMMEN BRAKES PRIVACY POLICY​

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Users will be notified of any Privacy Policy changes on this page

COLLECTION AND USE OF INFORMATION

We collect information from you when you register on our site, leave a comment, place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a Support Ticket, enter information on our site, or provide us with feedback on our products or services. We never save your credit card numbers as this is done through a secure third party payment gateway, Moneris Gateway. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We may use the information we collect from you in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature or marketing initiative.
  • To process orders and to send information and updates pertaining to orders.
  • To send information, respond to inquiries, and/or other requests or questions
  • To send periodic emails or additional information regarding your order or other products and services.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each marketing email and we will promptly remove you from ALL correspondence.

Users may change or request to delete their collected personal information by emailing us at support@remmenbrakes.com.

PROTECTION OF INFORMATION COLLECTED

We do not use vulnerability scanning and/or scanning to PCI standards. We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Should a data breach occur we will notify you via email within 7 business days.

USE OF COOKIES

We use cookies to help us remember and process the items in your shopping cart (if applicable), to help us understand your preferences based on previous or current site activity, to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Turning cookies off won’t affect the user’s experience.

Users can visit our site anonymously. We honor ‘Do Not Track’ signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We have implemented, or may implement at a time in the future, Google Display Network Impression Reporting, Demographics and Interests Reporting, DoubleClick Platform Integration

We, along with third-party vendors, such as Facebook and Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-out page or by using the Google Analytics Opt-out Browser add on.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below.

Got questions, comments, or feedback? Get in touch!

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Understanding your needs is our priority. Creating quality, reliable products to serve you is our mandate.

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Copyright © 2023 Remmen Brakes

Some pictures and media on this site are courtesy of Pfaff Auto Group.

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ANNOUNCEMENT

Please note that due to the COVID-19 pandemic, we have taken precautionary measures to protect our staff, families, and customers. 

While we are still open and accepting orders, there will be delays in shipping out those orders. 

Please contact us for any concerns you may have. 

Thank you and stay safe!

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